The DAIDS RSC and DAIDS conducted domestic and international DROP-IN meetings at DAIDS clinical research sites to gain insight into how sites access and use DAIDS RSC resources. The term, “DAIDS RSC DROP-IN” was used to distinguish these on-site meetings from site visits like those conducted by Program Officers, Monitors, Auditors, etc. Visits included a 2-3 hour long meeting with the Site Coordinator and other site staff to obtain their feedback on the overall support provided by DAIDS and the DAIDS RSC covering the life of a given protocol. Tools were provided such as DAIDS RSC Information Cards, Quick Reference Cards on Safety and Protocol Registration processes, etc. The visits helped to inform the design of future DAIDS RSC initiatives to address any gaps (to the extent possible) in regulatory support provided.
Seven (7) domestic sites on the U.S. East Coast were visited and the meetings were a success. Feedback received included:
“Thank you for taking the time to meet with us and to listen to our concerns. I feel like this was a very productive meeting and was very useful.”
“I am more able to talk to my staff about using the systems efficiently and effectively and be a better resource.”
“…will incorporate the overview of the [DAIDS RSC] website into staff training.”
Nine (9) international sites in Cape Town, Durban and Johannesburg, South Africa, were visited and the meetings were well-received. Feedback received included:
“Black hole was clarified.”
“…a better perspective of where it all fits in.” “The RSC website will be a good training tool for new staff members.”